03 — Commerce Automation

Automate the work behind your commerce.

Connect your tools, automate repetitive tasks, and use AI where it actually saves time.

We start from your process, not from a piece of technology. Then we remove the steps a person shouldn't be doing by hand — and keep the ones that need judgement.

Customer message arrives Trigger
AI reads and classifies it AI step
Answer instantly
Escalate to a person
Record in CRM & notify the team Action

An example workflow. Yours is designed around your own process.

What we build

Automation that maps to how you already work.

Each of these can stand alone or connect into one system — usually starting with whichever one is costing you the most time.

WhatsApp Automation

Automate customer conversations, notifications and workflows.

AI Customer Support

Handle repetitive questions and route customers when human support is needed.

Order Automation

Connect order events to notifications, spreadsheets, CRM systems or other workflows.

CRM Automation

Automate lead capture, follow-ups and customer workflows.

Inventory Automation

Connect inventory information between systems where technically possible.

AI Workflows

Use AI for classification, extraction, summarization, routing and business decisions.

Integrations

We connect the tools you already pay for.

Most businesses don't need new software. They need the software they already have to talk to each other — reliably, and without someone copying data between tabs.

Platforms we connect

WhatsApp CRM systems Google Sheets APIs Webhooks E-commerce platforms Internal business tools

What's possible depends on the systems involved and the access they allow. We confirm feasibility before scoping the work.

How we scope it

From process map to running system.

01

Map the process

We walk through the actual workflow, step by step, including the parts that only live in someone's head.

02

Confirm what's possible

We check the systems, access and APIs involved, then scope what can be automated and what shouldn't be.

03

Build and test

We build the workflow, test it against real cases and put handling in place for the exceptions.

04

Run and refine

Once it's live we monitor how it behaves and adjust as the business changes.

Automation pricing

Starting from, then scoped.

Automation work varies too much for a fixed price list. These are honest starting points — the final quote follows the scope.

Automation Starter

For simple workflows.

From AED 1,500

Examples

  • WhatsApp workflow
  • Lead automation
  • Notifications
  • Simple integrations

Custom Automation

For larger or more complex systems.

Custom Quote

Examples

  • Multiple systems
  • Custom APIs
  • AI agents
  • Complex workflows
  • Custom dashboards
  • Advanced business automation

Prices shown are starting points. Final pricing depends on the number of systems, available APIs, complexity and the scope of work agreed before the project starts.

Automation FAQ

What people ask before starting.

Tell us the task you keep repeating.

Describe the workflow — what triggers it, who touches it and where it ends up. We'll tell you what can be automated and what it would take.

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